La meilleure solution de casting pour l'hôtellerie : Chromecast vs. Apple TV
Pour les hôteliers, rester en avance dans le domaine du divertissement en chambre est essentiel pour offrir une expérience client inégalée. Avec une pléthore de solutions de streaming et de casting disponibles pour les hôtels, les hôteliers sont confrontés au défi de choisir la meilleure solution de casting pour leur établissement. Dans ce guide complet, nous explorerons la meilleure solution de casting pour l'hôtellerie, en mettant en avant des options populaires telles que Roku, Google Chromecast, Amazon Fire Stick, Apple TV, ainsi que les téléviseurs intelligents. Les facteurs importants que nous prenons en compte pour déterminer le meilleur système de casting pour les hôtels incluent le coût, la compatibilité avec la plupart des services de streaming, les fonctionnalités, une interface conviviale, la personnalisation et la sécurité des informations d'identification des clients. Il est important de noter que ces fonctionnalités ne sont disponibles qu'avec une solution middleware compatible, telle que OnlyCast.
Google Chromecast
Google Chromecast est la meilleure solution de casting pour l'hôtellerie. Les Chromecasts sont certifiés par Netflix et sont la solution de confiance pour les hôtels du monde entier.
Amazon Fire Stick
L'Amazon Fire Stick n'est pas la meilleure solution de casting.
Apple TV
Apple TV n'est pas la solution idéale pour la plupart des hôtels.
Téléviseurs intelligents
Les téléviseurs intelligents de grade hospitalité ne sont pas la meilleure solution pour le casting.
Roku
Roku est excellent pour un usage domestique, mais pas idéal pour l'hôtellerie.
La solution de casting pour l'hôtellerie d'OnlyCast a été conçue pour fonctionner avec Google Chromecast et offrir une expérience de streaming fluide et conviviale pour les clients de l'hôtel.
Roku
Qu'est-ce que Roku ?
Roku s'est fait une place de choix dans le monde du streaming et est le choix le plus populaire pour un usage personnel. Les clés de streaming Roku sont régulièrement classées n°1 pour leur facilité d'utilisation, la qualité de leur contenu et la satisfaction globale des clients. Alors, comment se comportent-elles en tant que dispositif de streaming dans l'industrie de l'hospitalité ?
Mode Invité de Roku
Si vous utilisez un appareil Roku chez vous, vous ne savez peut-être pas que les clés de streaming Roku peuvent être programmées en “mode invité Roku”. Le mode invité Roku est facile à configurer et à utiliser, mais il présente également des limites pour une utilisation dans l'hôtellerie.
Compatibilité
Les appareils Roku sont compatibles avec presque tous les types de téléviseurs disposant d'un port HDMI disponible. Cela en fait un excellent choix pour un usage personnel.
Commodité
Premièrement, les comptes Roku ne permettent de connecter que 20 appareils, ce qui signifie qu'un hôtel avec plusieurs clients devra continuellement créer de nouveaux comptes Roku. Cela n'est pas faisable pour un hôtelier occupé. Deuxièmement, passer du streaming à la télévision par câble n'est pas facile en mode invité de Roku et nécessite souvent que l'utilisateur se connecte à l'application de câble avec les identifiants de l'hôtel. Cela n'est pas sécurisé pour l'hôtel.
Customization
Thirdly, the display screen in Roku guest mode is not customizable. The apps cannot be customized, there is no interactive slideshow with hotel information, and no way to display a personalized guest welcome message. A personalized display screen is a chance to greet guests, make them feel valued and welcomed, advertise local attractions, showcase hotel amenities, and give the guests the feeling they are staying in a high-tech, modern facility. The welcome screen is also a great opportunity to encourage guests to book again through a direct booking website.
Support
Fourthly, and finally, there is no dedicated Roku customer support for commercial use, so if any problems arise, the guest or hotel must be able to fix them.
Cost
On a positive note, Roku streaming devices are very affordable, hence their popularity for at-home use.
Is Roku the best casting solution for hospitality?
While Roku streaming sticks are the tried and true choice for at-home use, Roku sticks for hotel use are lacking important features. In the hospitality environment Roku guest mode is not enough to protect guest credentials, they are not customizable and with only 20 devices paired at a time, they are not convenient. Thus, Roku is not the best casting solution for hospitality.
Amazon Fire Stick
What is Amazon Fire Stick?
The Amazon Fire Stick is another popular choice for personal use, with many prime members preferring this option for its easy integration with Prime Video and other streaming platforms. However, when it comes to hospitality use, Fire Sticks are not recommended.
Compatibilité
Amazon Fire Sticks are compatible with most TVs, the only limiting factor is whether there is enough space behind the TV for the stick to plug into the HDMI port. Often an HDMI extender cable is required. Additionally, unlike Roku and other streaming devices, Fire Sticks do not have a “guest mode” feature. This means that guest credentials will be saved and seen by the next guest, and if the guest forgets to log out before checkout, other guests have the ability to use their streaming accounts and credentials. This is obviously a huge security issue for guests and hotels.
Commodité
Fire sticks are a convenient choice for prime members and avid watchers of Amazon’s streaming service.
Customization
The devices automatically customize with user information when they log in with their amazon account, however, Fire Sticks do not have a customizable display screen to welcome guests and give them important hotel information.
Cost
Fire sticks are very affordable making them an ideal choice for personal use.
Is Amazon Fire Stick the best casting solution for hospitality?
Due to the device’s limited customization options and lack of privacy of guest credentials,
Apple TV 4K
What is Apple TV?
Known for its sleek design and seamless integration into the Apple ecosystem, Apple TV is a favored choice among iPhone users.
Compatibilité
Like the Amazon Fire Stick, Apple TV has no guest mode, meaning a secondary program is required to ensure the privacy and security of guests’ credentials. With a MAC operating system, all apps are available and easy for guests to use and linking with iPhones is seamless.
Commodité
Apple TV is a conveient option for most as it allows for seamless airing and casting woth Apple devices. Considering how many people have iPhones, Apple TV is an obvious choice. However, for android users, Apple TV may not yield as many benefits.
Customization
A secondary program working through Apple TV will be able to provide a customizable display screen, an interactive menu, and automatic guest checkout.
Cost
In some cases, Apple TV is a good choice for hotel casting. However, Apple TV has one major drawback, the price. Apple TV 4K streaming boxes start off at $130 each and only increase in price with added features. Additionally, the secondary program (often a monthly subscription service) can be just as costly; with these programs starting at $10/device/month. It is difficult to justify these costs when there are other options on the market delivering the same features and functions as Apple TV at a fraction of the cost.
Is Apple TV the best casting solution for hospitality?
Apple TV is a good choice for hotels that can afford a more expensive set-top box. Apple TV does allow for customization, guest interactivity, and the ability to clear guest credentials but features one major drawback which is the price. Due to the fact that similar set-top boxes can function similarly at a fraction of the cost, Apple TV is not overall the best casting solution for hospitality.
Google Chromecast and Similar Devices
What is Google Chromecast?
Google Chromecast has become synonymous with effortless casting, and its application in the hospitality sector has been transformative. Chromecast allows guests to cast their favorite content directly to the hotel TV, personalizing their entertainment experience. Chromecast in hotels adds a modern and tech-savvy touch to in-room amenities.
Different Chromecast Generations
Since its debut in 2013, Google Chromecast has seen multiple versions, with Gen 2, Gen 3, and Ultra widely used in hospitality for their ease of installation and guest security. However, Google has discontinued the Chromecast Ultra, Gen 3, and more recently, Chromecast with Google TV, making them harder to replace. As a result, we no longer recommend generations before Google TV for hotel use as they are outdated. Fortunately, there are similar, non-Google devices running the same Google TV operating system and offer the same functionality at a lower cost. Many companies also have Chromecast with Google TV available in their inventory or use one of the nearly identical devices on the market.
Want to learn more about the differences between Chromecast generations? Read more.
Compatibilité
Google’s most recent generation, Chromecast with Google TV (4K and HD), has some unique features that make it ideal for hospitality. Chromecast with Google TV uses an android operating system, unlike its older counterparts, allowing for increased integration and added features. Google has however, discontinued Chromecast guest mode meaning a secondary solution will be necessary to wipe any stored credentials from the Chromecast between guest stays.
Commodité
While Chromecast with Google TV may no longer be a convenient choice in some areas many providers still have stock of these devices. Additionally, there are many devices that operate nearly identical to Chromecast with Google TV as they still use the Google TV operating system. Although the hospitality technology industry is in a transition between devices, Chromecast with Google TV and similar devices are still highly convenient as it allows for simple and seamless casting or streaming.
Customization
With a secondary program like OnlyCast, more features like a dynamic display screen with an interactive menu are available. Display a personalized welcome message with the guests’ name, provide information about hotel amenities and local attractions, and encourage guests to book through the hotel’s direct booking site on their next stay.
Cost
Chromecast with Google TV is the ideal solution for hospitality, and the best part is that Chromecast with Google TV starts at just $30 with secondary solutions like OnlyCast starting at only $3/device/month. That’s a huge savings compared to Apple TV 4K with virtually identical features and capabilities. The OnlyCast subscription includes advanced customer support, easy to understand instructions, and is now compatible with Google TV.
Is Google Chromecast the best casting solution for hospitality?
We highly recommend Chromecast for hotels, and because whether a large hotel or a small bed and breakfast, the affordability, customizability, and interactivity of Chromecast with Google TV cannot be beat. Chromecast with Google TV is the best casting solution for hospitality and the best casting solution for hotels of any size or scale.
*Customization features only available with hotel casting solution like OnlyCast*
Hospitality Smart TVs
What are hospitality-grade smart TVs?
Hotels with Smart TVs take in-room entertainment to a new level by integrating intelligence into the viewing experience. Hospitality-grade TVs are built specifically for use in hotels. They offer extended warranties, more customization options and enhanced features. Hospitality TVs come equipped with built-in streaming capabilities, often eliminating the need for external devices. The result is a seamless and integrated solution for guests to enjoy a variety of streaming services.
Compatibilité
Casting may be available via a built-in device in the TV meaning there is no need to purchase a set-top box. However, depending on the model of TV, a secondary app will be necessary to wipe user credentials. Some hospitality TVs have this software available for an additional monthly fee. Additionally, some smart TVs are not compatible with iPhone casting and since there are millions of iPhone users, this poses a problem.
Commodité
Many guests find it a hassle to enter their credentials with the TV remote for every streaming service, and as such they do not even bother to enter their information onto the hotel TV. They instead opt to use their laptop or phone to watch content instead of dealing with the on-screen keyboard and remote cursor.
Customization
TVs designed for hospitality often come with many unique features tailored to the industry like a customizable start up screen, volume limiting, and low power mode. Many IPTV solutions require new hospitality TVs to facilitate their solution. Hospitality TVs offer customization options specifically designed for the hospitality industry that cannot be found in consumer grade TVs.
Cost
Unfortunately, hotel TVs come with their drawbacks, one of which it price. While the price of smart TVs has been decreasing over the years, hospitality TVs can start at $300 and only increase in price with added features. This is a huge investment for hotels of any size. We have also found that smart TVs are not always guest friendly.
Are hospitality-grade smart TVs the best casting solution for hospitality?
If your hotel has the ability to upgrade, we recommend first determining what features you and your guests require to ensure you get the best model TV for your property. Smart TVs, although a valuable upgrade to any hotel, require extensive planning and financing (cost of TVs, installation, lost occupancy during install, etc.). Since this is not feasible for many hoteliers, we often recommend other options that provide the same high-tech experiences guests are looking for at a fraction of the cost, like Chromecast with Google TV. While smart TVs will add value to hotels, these upgraded TVs with built-in set-top boxes or smart hospitality TVs are not the overall best casting solution for hospitality because they are expensive, and do not protect guest credentials without a secondary software.
Choosing the best casting solution for hospitality
When determining the best casting solution for hospitality, hoteliers should consider factors such as user interface, compatibility with popular streaming services, ease of use, and customization options. For the budget friendly hotel upgrade, we recommend Google Chromecast with Google TV to enhance guest experience and modernize your offerings. If you are looking for a pricier hotel upgrade, we recommend looking into hospitality TVs both smart TVs and standard with an additional casting component to find one that best suits your needs and budget. Overall the clear winner is Chromecast with Google TV, as it offers quality features and services that will enhance guest experience and modernize any property at an agreeable price point. Chromecast with Google TV is widely considered to be the best casting solution for hotels.
Conclusion
In conclusion, the hospitality industry is witnessing a paradigm shift in in-room entertainment, and providing guests with high-quality streaming and casting options is quickly becoming the standard. That’s why choosing the best casting solution for your hotel is crucial. Whether you lean towards the casting magic of Chromecast, or the all-in-one capabilities of a hospitality smart TV, your upgrade will improve guest experience and optimize hotel room entertainment.
It’s time to embrace the future of hospitality with cutting-edge casting solutions that elevate guest satisfaction to new heights.
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